Donation Refund Policy

Donations that are properly identified are fully refundable for any reason within 60 calendar days of the date we acknowledge the donation, the date of the financial transaction, or the date of deposit of funds into our account, whichever is most recent. Please send email to info@kirklandpulse.org that provides this information:

• Date of the donation
• Donor name
• Mailing address
• Donor email address
• Donation amount
• Refund amount requested
• Optional reason for requesting the refund. This is important to us because we want all donors to be satisfied donors, and if there's anything we can do to remove the pressure behind the refund request, we want to try. However, if you choose not to provide a reason, we understand and will work with dispatch to process the refund.

The information provided must match the donation we received exactly, and a partial refund of the original amount can be requested.

Donations will be refunded via the method used to send us the donation:

• Check donations will be refunded by check sent to the mailing address provided.
• Card and bank account donations will be refunded to the card or bank account used.
• DAF donations will require us to work with the DAF administrator to determine whether a refund is possible and how we should process the refund. If the DAF administrator does not support refunds, we will be unable to comply with the refund request.